Selecting the Right Outsource Provider at the Right Time

by Alsbridge, Inc.

Often times, when selecting an outsourcing provider, the list of candidate firms can look almost identical in terms of capability and ability to handle the scope of services clients seek. This can lead to a sub-optimal subjective decision based on the “marketing speak” of the provider versus a more comprehensive and objective analysis that will lead to a successful relationship.

What factors can you use to differentiate among providers beyond the classic request for proposal response and the “marketing and sales speak” typically relied on during the outsource selection process?